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Privacy Policy
This page explains, at a general level, how personal information may be handled when using the Purex website and services.
Last updated: September 2026
Purex aims to handle personal information responsibly and transparently. This Privacy Policy is intended to explain the types of information that may be collected, why it may be used, and how users can contact us about privacy-related questions.
Depending on how you use the Purex website, information may include your name, email address, phone number, delivery address, order details, and information you provide when contacting support.
Technical information such as browser type, device information, and website usage data may also be collected where applicable.
Information may be used to process and deliver orders, provide customer support, communicate about your account or orders, and improve the website and services.
We aim to use personal information only for appropriate and relevant purposes connected with providing our services.
Where consent is used as the basis for processing personal data, consent should be provided through a clear affirmative action for the specified purpose.
Where applicable, users may have the ability to withdraw consent or exercise other rights through the methods provided by the service.
Reasonable technical and organisational measures should be used to protect personal information against unauthorised access, misuse, loss, or disclosure.
No internet-based system can be guaranteed to be completely secure, so users should also take reasonable steps to protect their account and personal information.
Purex may use the contact information associated with an order to provide important service-related communications, such as order confirmations, delivery updates, or support responses.
Marketing communications, where applicable, should be handled according to the choices and permissions available to the user.
If you have questions about this Privacy Policy or want to make a privacy-related request, you can contact the Purex support team.
Please provide enough information for us to understand and respond to your request.
Your Choices
Depending on the applicable law and circumstances, users may have rights relating to their personal data, including rights concerning access, correction, withdrawal of consent, or grievance handling.
For a privacy-related question or request, contact the Purex support team with the relevant details.
Contact SupportPersonal information should be retained only for as long as necessary for the relevant purpose or as required or permitted by applicable law.
When information is no longer required, appropriate measures should be taken to securely delete or otherwise dispose of it where applicable.
Our support team can help with your enquiry.
